How roles and workflows change
See where agents help, where rules are safer, and where human judgment must remain visible.
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Built Into Work Newsletter
AI transformation for people who have to make it real.
One useful note each week about agents, internal products, adoption, and the operating decisions that turn AI into better work.
Built Into Work5 useful minutesNotes on what happens to work, people, and organizations when AI actually gets deployed.Subscribe free ↗
5 minutesDesigned for a working leader
4 lensesWork · Product · Organization · Field notes
0 hypeDecisions, patterns, and practical examples
The editorial promise
Broad enough for transformation. Specific enough to be useful on Monday.
How useful capability gets built
Move from possibility to a defined user, recurring job, evidence standard, owner, and lifecycle.
How adoption becomes operating change
Make better choices about governance, capability, incentives, leadership, and the portfolio of work.
What the work is teaching us
Lessons from builds, working rooms, participant questions, and the practical edge of AI transformation.
Selected reading
Start with these three ideas.
Read the articles here, then subscribe to receive future Built Into Work issues by email.
Work
Your AI workforce is a workflow, not a roster of bots
A practical model for designing agentic work around evidence, decisions, responsibility, and learning.
Read the article →Product
The first product brief for an agentic workflow
The ten decisions that turn a broad agent idea into a buildable and testable internal product.
Read the article →Organization
Five decisions that should never disappear inside an agent
Keep outcomes, evidence authority, action boundaries, uncertainty, and ownership visible.
Read the article →Join the list
Better questions about AI. Better products inside the organization.
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