AI Transformation Assessment
Locate one workflow using evidence and agree on one next move.
Use this guide to structure a discussion, then record your answers in the editable template or printable PDF. Use synthetic or authorized information. A named person owns each decision.
1. Select the stage supported by evidence
Different workflows can be at different stages. This is a discussion aid, not a validated maturity score.
- 1. Individual experimentation
- People independently use AI to improve personal work.
- 2. Pilot programs
- A named owner tests a scoped use case with guardrails.
- 3. Embedded workflows
- AI is part of the standard process with measured results and ownership.
- 4. Integrated intelligence
- Connected information supports decisions across workflows and teams.
- 5. Transformed function
- Roles and the operating model change how the function delivers outcomes.
See a completed companion example
- 1. Individual experimentation
- Analysts try approved tools separately; no shared workflow owner yet.
- 2. Pilot programs
- A lead runs synthetic policy-answer tests with a review plan.
- 3. Embedded workflows
- A supported drafting step is used routinely with named reviewers and measured outcomes.
- 4. Integrated intelligence
- Approved information supports multiple service workflows with reliable handoffs.
- 5. Transformed function
- Responsibilities and capacity planning change based on sustained evidence, rather than one pilot.
2. Record a next move
Choose a stage for the named workflow, document what happens today, and commit to a next action.
- Workflow and stage
- Which part of the work are you assessing?
- Evidence
- What observed behavior supports the stage?
- Next move
- What capability or decision comes next?
- Owner and review date
- Who carries the action and when do you revisit it?
See a completed companion example
- Workflow and stage
- Routine policy answers; stage 2 during the synthetic pilot.
- Evidence
- Named owner, bounded test cases, approved test corpus, draft-only behavior.
- Next move
- Prove citation support and escalation before considering standard use.
- Owner and review date
- Service-desk lead; two weeks after kickoff.
Record the next decision.
What will you do next, who owns it, and when will you review the evidence? Keep unresolved assumptions visible.